Your Local Managed Services Provider & IT Support Experts in Brisbane

Business Tech Support &
Managed IT Services in Brisbane

Allow our certified team of IT professionals to provide ongoing support and technical solutions.

At Network Technologies Queensland, we provide the standard of IT Support and Managed IT Services Brisbane businesses require to operate to their full potential. Whether you’re needing assistance to troubleshoot a single tech related issue or looking for a proactive long-term Managed IT Service Provider (MSP) – we can ensure your hardware, software and network systems work seamlessly, so you can focus on growing your business with confidence.

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Supporting Brisbane Businesses' IT Needs For Over 15 Years

Here at Network Technologies Queensland, our tech support services are second to none. We pride ourselves on our extensive range of information technology services for your business and are committed to offering the same level of technology solutions enjoyed by large companies at a price point that fits within your budget.

We provide Onsite IT support and remote helpdesk services in and around the Brisbane, Gold Coast and Sunshine Coast region and can also provide, setup and manage a range of specialist tech solutions for your business including Phone Systems, Web Hosting, Cyber Security and more.

Support When You Need IT

Network Technologies Queensland

Remote & Onsite Tech Support

As your onsite computer hardware & software network specialists, our mission is to support our clients by providing professional services and technology solutions designed to enhance our clients business practices and facilitate their organisational goals.

IT Support Services

Ongoing Managed IT Support Services

Managed IT is a service designed to give businesses the benefit of an in-house IT department without the cost. Instead of spending money fixing problems as they arrive, which in some cases can be very costly, we are able to provide proactive support at a fixed cost monthly fee.

Managed IT Services

Data Backup & Disaster Recovery

Backing up company data is one of the most important functions you usually learn the hard way. Often appreciated in hindsight, a backup solution should keep you protected from the endless number of things that can go wrong on electronic devices or data loss arising from user error.

Data Backup & Recovery

Cyber Security & Network Firewalls

Security is often overlooked by Brisbane small businesses, in fact in some cases it's non-existent. Having your network protected from outside intruders is as essential as locking up the front door of your business and protecting your data.

Business IT Security

Network Management & Design

NTQ specialises in applying advanced network concepts and technologies. We design, construct, implement, test and administer private and public data and communications networks that keep your business' information secure & online at all times.

Network Design & Management

Domain Names + Web & Email Hosting

Getting the domain name you want has never been easier. NTQ has recently become a domain reseller.We can help you select and register the right domain for your requirements + handle all of your website and email hosting requirements.

Web & Email Hosting

Brisbane IT Support at Its Finest

Why You Should Make NTQ Your IT Support Partner

Although Brisbane-based businesses can access face-to-face IT support, NTQ accommodates medium to small businesses across Australia. Offering remote support has never been easier, as our trusted team can use specialised software to take control of your computer systems within minutes.At NTQ, our competitively priced onsite Brisbane IT support services give you a unique opportunity to access cost-effective solutions. Our friendly service team respects your time and money, so we charge in 15-minute blocks, streamlining diagnosis and maintenance tasks.

What Is IT Support?

IT support maintains, optimises and protects your existing IT infrastructure design. An IT support provider, like NTQ, will assess your current security, review server integrity, test your internet connectivity and perform accurate planning, accounting for downtime and risks.

IT support is paramount to the longevity of a business. Ensuring your IT systems are up to date and making sure they can handle current demand will guarantee your customers have a great user experience. IT support also considers disaster recovery, protecting you from data loss, which can prove detrimental to progression.

How Would NTQ's IT Support Services Benefit You?

As an IT support company, we believe all clients deserve modern, private and practical digital resources. That’s why we tailor our support plans to target your individual needs, meaning you’ll only pay for the services you require.

Speaking of cost-effectiveness, our skilled Brisbane IT support team implements solutions that tackle the root cause of any issue, meaning you won’t pay several times for the same job.

Our remote and onsite business IT support facilitates service from anywhere, allowing us to respond to incidents quickly. Efficient reactions benefit business continuity by mitigating the risk of data loss.

Discover What IT Support Jobs We’ll Cover

IT support Brisbane and other Australian businesses can access include:

Cyber security: We’ll integrate multi factor authentication, up-to-date anti-virus software and firewalls, integrate innovative features like facial recognition, manage permissions and test measures to prevent cyber attacks.
Cloud services: As more companies use cloud services, like Microsoft Azure, Google Cloud and Microsoft 365, we’ll support migration to public and private clouds or suggest cloud solutions that are right for you.
Diagnosis and maintenance: We’ll look into system or server failure, test your connectivity and check your phone systems. Our team will perform updates and recommend new devices to optimise workflow.
Data support: Our support plans can facilitate data backup and storage protocols. We’ll troubleshoot issues with retrieving and sharing data.

Advanced IT Solutions and Expertise

NTQ’s Brisbane IT support, accessible from anywhere, covers general maintenance of your IT infrastructure, but did you know we also utilise industry-specific tools? Here are just a few industries we help out:

Legal: While emphasising security, we’re proficient with Filepro, Leap and more.
Not-For-Profit: Support outreach efforts through website-building technology like WordPress and Wix.
Medical: We’ll optimise your data protection technology and provide device management to streamline communication and help organisations remain innovative.

Explore our site for a deeper insight into how we could help other industries.

IT Support Brisbane Business Owners Need

Whether you’re a new startup business with two to five members or a mid-level scale-up with over 50 employees, we want to use our love and knowledge of technology to support your digital efforts.

Get in touch with our local Brisbane Technical Support experts now

Uncomparable Managed IT Services

Your Local Managed Services Providers in Brisbane

Longevity is at the heart of NTQ’s service. Here, we target the root cause of any issue, prioritising long-term IT solutions. Our dedicated team wants to help small and medium Brisbane businesses maximise productivity by taking the weight of overseeing computer systems and digital business procedures. Managed services will give you more time to focus on what you love about your business.

What are Managed IT Support Services?

Managed IT services oversee the preservation and optimisation of your IT systems. A managed information technology service provider (sometimes referred to as a MSP), such as NTQ, will mitigate the need for a whole internal IT team, as you’ll receive ongoing support from external professionals.

Depending on your needs, tailored managed services can cover the following:

Cyber security
Cloud support
Disaster recovery
Network upgrading

How Can You Benefit from Managed Services?

Working with a trusted managed services provider, such as NTQ, will help you scale your business at an impressive rate. At NTQ, we value customer satisfaction, so we’re eager to hear about your core business procedures and determine an approach unique to your small and medium businesses.

Learn What’s Included in NTQ Managed IT Services

As a reputable IT managed service provider in Brisbane, we offer reliable IT support for a fixed monthly fee. Describe your required services so we can develop a service level agreement that:

We offer extensive knowledge on each platform, ensuring that you are happy with your services provider and leveraging your data security efficiently.

Proficiency with IT Systems

Brisbane-based businesses can access frequent scheduled on-site visits from our certified professionals. If you’re not located in the area, we offer reliable remote support using specialised software to enter your computer systems safely. We’re available throughout your business day with urgent around-the-clock support.

At NTQ, we’re an inclusive consultancy that welcomes small and medium business owners from numerous industries, such as finance, construction, logistics, medical and legal sectors. With over a decade in IT services, we’re proficient in countless IT and phone systems, including:

Brisbane's Trusted Managed IT Solutions Provider

At NTQ, we understand the exceptional value information technology can have on your business. That’s why we offer first rate IT services anytime you need them. We’re committed to overseeing your business technology, from helping you move your whole IT infrastructure to a cloud service provider to facilitate productivity from anywhere to maximising your security features so you can take on more satisfied clients.

FAQs about NTQ, Managed Service Provider

Want to dig deeper into managed IT services? We’ve answered your frequently asked questions:

What is Included in IT Management Services?

NTQ’s managed IT services will confidently:

Resolve computer failure
Monitor networks
Oversee servers
Implement or upgrade security features
Improve connection
Offer help desk support
Enhance data storage
Backup data as part of a broader disaster recovery plan

NTQ will manage IT systems remotely for Australian businesses and schedule on-site visits to Brisbane businesses.

What are Examples of Managed Services?

An example would be an accounting firm looking to outsource IT services to save money on purchasing additional equipment and avoid the overhead costs of an internal IT department. A managed services provider, like NTQ, will provide user and device management, upgrade existing systems and maintain infrastructure.

What is Meant by Managed Services?

Businesses outsource managed services rather than using an in-house team to oversee a specific task or control the day-to-day operations of a department. Many companies and organisations enlist managed services to handle complex finance, technology and planning areas. For example, small businesses with basic digital skills would benefit from managed IT services to oversee the health and development of their internal IT systems.

What is the Difference between SaaS and Managed Service?

Software as a service (SaaS) provides on-demand software that acts as a service. Microsoft Office 365 is an example of a SaaS enabling people to operate productivity apps and connect via the cloud. Managed services refer to physical support managed service providers would give.

What’s the Difference between Managed and Professional Services?

Managed services refers to an ongoing agreement between a business or organisation by which a third-party vendor, such as an IT consultancy, manages a certain area of a business. For instance, they regulate website maintenance or oversee a company’s cyber security. Professional services are typically confined to a single project.

Start Managed IT Services Today

Request More Information About Our Managed IT Services

Our certified team is dedicated to the technical health of your business or organisation. With over a decade’s worth of IT expertise, you can feel confident that we too want the best for your business. Use the spaces above to describe the technology you use, highlight your technological goals and name specific areas you want to improve. We’ll get back to you right away.