IT JOBS BRISBANE
Network Technologies Queensland is a successful provider of IT Services & Support in Brisbane. We also provide IT Support for clients Australia wide and overseas.
We provide a dynamic work environment and are committed to the growth and development of everyone working on the team.
At Network Technologies Queensland you would be part of an innovative team striving to deliver our services and solutions for clients across a wide breadth of industries.
Current Vacancies:
The Company
Based in Brendale, we are recruiting for Service Desk Technicians to join our Service Desk team, providing 1st and 2nd level IT support
We provide a dynamic work environment and are committed to the growth and development of everyone working on the team.
At Network Technologies Queensland you would be part of an innovative team striving to deliver our services and solutions for clients across a wide breadth of industries.
Experience
Ideally, you will have 2+ years work experience in a similar position.
Essential Technical Requirements:
Technically, you will have a minimum of 12 months commercial experience in a Service/Help Desk role. Prior experience with an MSP supporting any of the following technologies will be highly regarded:
- Desktop and Server Operating Systems
- Workstation (Laptop, Desktop, Mobility devices)
- Server (Physical and Virtual)
- Active Directory, DNS, DHCP
- Mail Servers, Office 365, Sharepoint
- General Networking (understanding of routers, switches, wireless)
Essential Skills:
- Ideally field experience and client facing history
- Excellent communications skills, verbal and written
- Excellent documentation skills including formatting and presentation
- Ability to multi-task, prioritise and problem solve
- A solid work ethic and the desire to learn and develop
- Drivers License
The Role
- Installing, supporting and maintaining desktops, notebooks and mobile devices
- Installing, supporting and maintaining server hardware and software infrastructure
- Remote and Onsite support
- Identifying appropriate components, hardware and software to be recommended to the client
- Preparing documentation and presenting progress reports to customers
- Other projects and duties as assigned
To express your interest in this role please send your resume with cover letter detailing your experience and desire for the role.
Prior Applicants & recruitment agencies need not apply.
About Us
Network Technologies Queensland is a Managed Services Provider (MSP) Based in Brendale.
We offer our clients the following integrated suite of products and services.
- Managed IT Services
- Data Network and Internet Services
- Cloud and Hosted Services
- VOIP
- Mobile Phones Plans
Network Technologies Queensland has a team of 18 currently and we are looking for additional techs to join our growing team.
We differentiate from the market by having close relationships with our customers, understanding their networks and needs, while sticking to standardised deployments and procedures to allow us to keep things simple, reliable and repeatable. With our latest offering of Mobile Phone plans we are now a one stop shop.
About the role
We are currently seeking capable and energetic IT Professionals to join our team. The successful candidates will work in a solutions and project fulfillment capacity and will need to have a minimum of 5 years experience designing, implementing and supporting a number of the following technologies:
- Server Hardware (Lenovo, Dell)
- Backup Technologies – Shadow Protect, Veeam, Altaro
- Virtualisation (VMware, HyperV)
- Networking (Ubiquiti, Pfsense, Cisco)
- Server Operating Systems (Microsoft)
- Application Delivery (Remote Desktop Services)
- Messaging and Database Solutions (Exchange, SQL)
- Office 365 (Email, SharePoint, Teams)
- Azure
- 3CX (We are a Platinum Partner)
- Internet Technologies
We have multiple roles available
About You
We are looking for people who can:
- Possess problem solving and troubleshooting skills and the ability to ensure technical problems are managed efficiently and effectively.
- approach tasks with a sense of urgency
- be well-presented, thorough and organised
- Loyal, honest, humble and sincere in your engagements
- Excellent verbal and written communication skills
- Great customer focus and a team player
- Effective time management skills and attention to detail
- Current valid Australian driver’s license (Cars Provided)
If you do not meet the above requirements we still encourage you to apply, other positions available for Level 1 Service Desk, Voice Engineer
Attractive remuneration package based on experience
To apply for a position please send us a cover letter and copy of your resume to careers@ntq.com.au
