Plenty! We offer non-contractual Managed Services plans, along with Ad-hoc support services. We have a mixture of plans starting from the essentials right up to a fully managed fixed-fee type arrangement.
No two businesses have the same support requirement, which is why we customize a plan suitable to your individual business.
All our staff operate out of our Brendale office but we can support local, national and international businesses. We have no plans to offshore our service department to another country and never will.
Yes! We offer monthly and yearly 365 Licensing and can also assist with Office 365 migrations.
The process isn’t difficult, but sometimes old IT Providers can make it difficult when you want to move away from them. We can take care of this for you, including contacting the incumbent IT Provider to arrange handover of passwords. Once your passwords are part of our care, we are able to start supporting you regardless of whatever agreement may be in place with them.
We are currently under contract, however not happy / getting support from our current provider. How do we move to NTQ while still under contract?
This is a pretty common concern. We have worked with many companies to overcome this issue and the first step is arranging for us to perform an IT Audit. The issues we find (which will most likely be quite a few) will be documented and presented with explanation, which you can then also discuss with your solicitor about their breach of contract, if required.
Simple – we don’t need to lock customers into a contract. We pride ourselves in customer relations, our superior service and commitment is what keeps customers with us. Many of those customers have been with us since we opened in 2008!
We have grown significantly since our beginning and now aim to be a true ‘one stop shop’, offering a fantastic range of products and services. Take a peek at the menu’s above for a sample of what we offer, and know that we can offer you much more than what’s listed.
If you are looking to move office, please contact us before signing a lease. We can perform a site inspection, and in most cases tell you what internet services are available and have these services preordered prior to your move-in date. In some cases where internet is not available, it can be very costly to get something in place.