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Experiencing Computer Issues? NTQ Has IT Solutions For You

Our certified team of Brisbane based IT technicians are equipped to take on a reliable support role, implementing IT solutions to your computer problems.

Maybe you’re seeking guidance on specialised software relevant to your role, or your internet connection cannot support your ever-growing small business. At Network Queensland Technologies, we appreciate the individuality of all clients. That’s why we adapt our approach to your specific needs.

Over the last 15 years, we’ve offered exceptional IT support services to crucial Australian businesses. Have confidence that we’ll turn your digital challenges into accomplishments.

Remote & Onsite Support

As your onsite computer network specialists, our mission is to support our clients by providing professional services and technology solutions designed to enhance our clients business practices and facilitate their organisational goals.

Managed IT Support

Managed IT is a service designed to give businesses the benefit of an in-house IT department without the cost. Instead of spending money fixing problems as they arrive, which in some cases can be very costly we are able to provide a fixed cost monthly fee.

Backup & Disaster Recovery

Backing up company data is one of the most important functions you usually learn the hard way. Often appreciated in hindsight, a backup solution should keep you protected from the endless number of things that can go wrong on electronic devices or data loss arising from user error.

Network Security & Firewalls

Security is often overlooked by small businesses, in fact in some cases it's non-existent. Having your network protected from outside intruders is as essential as locking up the front door of your business.

Network Management & Design

NTQ specialises in applying advanced network concepts and technologies. We design, construct, implement, test and administer private and public data and communications networks.

Web & Email Hosting

Getting the domain name you want has never been easier. NTQ has recently become a domain reseller. We can help you select and register the right domain for your requirements.

Brisbane IT Support at Its Finest

Why You Should Make NTQ Your IT Support Partner

Although Brisbane-based businesses can access face-to-face IT support, NTQ accommodates medium to small businesses across Australia. Offering remote support has never been easier, as our trusted team can use specialised software to take control of your computer systems within minutes.At NTQ, our competitively priced onsite Brisbane IT support services give you a unique opportunity to access cost-effective solutions. Our friendly service team respects your time and money, so we charge in 15-minute blocks, streamlining diagnosis and maintenance tasks.

What Is IT Support?

IT support maintains, optimises and protects your existing IT infrastructure design. An IT support provider, like NTQ, will assess your current security, review server integrity, test your internet connectivity and perform accurate planning, accounting for downtime and risks.

IT support is paramount to the longevity of a business. Ensuring your IT systems are up to date and making sure they can handle current demand will guarantee your customers have a great user experience. IT support also considers disaster recovery, protecting you from data loss, which can prove detrimental to progression.

How Would NTQ's IT Support Services Benefit You?

As an IT support company, we believe all clients deserve modern, private and practical digital resources. That’s why we tailor our support plans to target your individual needs, meaning you’ll only pay for the services you require.

Speaking of cost-effectiveness, our skilled Brisbane IT support team implements solutions that tackle the root cause of any issue, meaning you won’t pay several times for the same job.

Our remote and onsite business IT support facilitates service from anywhere, allowing us to respond to incidents quickly. Efficient reactions benefit business continuity by mitigating the risk of data loss.

Discover What IT Support Jobs We’ll Cover

IT support Brisbane and other Australian businesses can access include:

Cyber security: We’ll integrate multi factor authentication, up-to-date anti-virus software and firewalls, integrate innovative features like facial recognition, manage permissions and test measures to prevent cyber attacks.
Cloud services: As more companies use cloud services, like Microsoft Azure, Google Cloud and Microsoft 365, we’ll support migration to public and private clouds or suggest cloud solutions that are right for you.
Diagnosis and maintenance: We’ll look into system or server failure, test your connectivity and check your phone systems. Our team will perform updates and recommend new devices to optimise workflow.
Data support: Our support plans can facilitate data backup and storage protocols. We’ll troubleshoot issues with retrieving and sharing data.

Advanced IT Solutions and Expertise

NTQ’s Brisbane IT support, accessible from anywhere, covers general maintenance of your IT infrastructure, but did you know we also utilise industry-specific tools? Here are just a few industries we help out:

Legal: While emphasising security, we’re proficient with Filepro, Leap and more.
Not-For-Profit: Support outreach efforts through website-building technology like WordPress and Wix.
Medical: We’ll optimise your data protection technology and provide device management to streamline communication and help organisations remain innovative.

Explore our site for a deeper insight into how we could help other industries.

IT Support Brisbane Business Owners Need

Whether you’re a new startup business with two to five members or a mid-level scale-up with over 50 employees, we want to use our love and knowledge of technology to support your digital efforts.

Find out more about the best IT support Brisbane has to offer!

FAQs about IT Support

As a business owner, finding professional IT support could prolong company health and improve scalability. For your convenience, we’ve answered several frequently asked questions to help you make an informed decision on our business IT support:

What are the Qualities of IT Support?

Good IT support qualities focus on the following criteria: diagnose, repair, maintain, upgrade and protect. It will preserve and update computer hardware throughout the business, like computers, laptops, smartphones, printers and tablets. It will consider the user experience and decide whether current applications and servers support traffic and interactions.

Does IT Support Only Cover New Technology?

Actually, NTQ’s business IT support covers more than just new technology. Our team is proficient with numerous operating systems, cloud service providers, networks, programming languages and website hosts from several years ago. We’ll assist with migration and improved security if you’re using a system that’s no longer supported.

How to Select an IT Support Service Provider?

Consider the type of support you require– for instance, remote or onsite support. Think about the technical areas you want to optimise or repair. For example, you could call IT support to troubleshoot the issue if a specific application keeps crashing. Look at reviews to ensure you’re working with a trustworthy provider, such as NTQ.

Why Do Businesses Outsource IT Support?

Outsourcing is an excellent way to save on overhead costs. Enlisting IT support from an external member, like NTQ, helps you save on expenditures such as additional equipment, internal professionals and physical space. A reliable IT support system saves time, as you can get direct responses from any remote location.

Get IT Support from NTQ Today

Contact Our Brisbane Office for Further Details

As digitalisation becomes prominent across all markets, professional IT support is critical to maintaining your efficiency and productivity. Get in touch with our Brisbane office via the message box above to describe your query. We’ll get back to you as quickly as we can!